Organise review evidence, client agreements, complaints and confirmed outcomes.
- Discover businesses and assess reviews
- Confirm client authority and supported grounds
- Approve the complaint and track the outcome
How to use Reputation Management Software for Review Assessment
Discover businesses across 13 review platforms, collect review evidence and assess supported complaint grounds. Prepare client agreements and platform complaints, track review outcomes and invoice confirmed removals covered by signed terms.
DISCOVER. REVIEW. ACT.
Where this tool fits in the connected process
Open a stage to explore its tool. Choose which steps to run.
What Reputation Management Software does
- Discovery sources Select platforms, keywords and locations
- Business average filter Filter the business rating separately from review stars
- Individual review stars Select the review ratings to collect
Everything you can do with one unified software
Choose the job, explore the steps and open the tools you need.
3 workflows
Combine local PDFs in order with continuous page numbers.
- Select and order the documents
- Set page numbers and optional optimisation
- Save and inspect the merged bundle
Combine reviewed research and documents in the tool suited to the job.
- Choose the evidence or local files
- Run the appropriate specialist tool
- Inspect the result before sharing or acting
Setup to run this module
| Prepare | How it is used |
|---|---|
| Inputs | Business keywords, locations, review filters and client case evidence. |
| Discovery sources | Select platforms, keywords and locations |
| Business average filter | Filter the business rating separately from review stars |
| Individual review stars | Select the review ratings to collect |
| Collection limits | Set the scope and wait times |
| Website contacts | Follow linked business websites |
| Assessment | Filter by date, phrases, count and AI score |
| Client agreement | Record contacts, review URLs and agreed fees |
| Platform complaint | Record the verified reporting route |
| Email review | Check the recipient, message and sender |
| Billing | Invoice confirmed removals under signed terms |
| Required access | Project. Review source evidence. Client authority for actions. Configured sender and optional model |
How Reputation Management Software works
Select a step to see the controls. Tick off each task as you follow it in the software.
Open Reputation Management
See instructions
Choose Open Reputation Management from the launcher. The standalone module handles business discovery, review assessment, clients, complaints and billing. Open Reputation data folder locates its saved records. Enter Keywords / categories and Locations, one per line. Select platforms or use Select all platforms and Clear platform selection. Run selected discovery task starts the selected discovery work.
Discovery sourcesBusiness average filterIndividual review stars
Explore all interface screenshots
What the workflow produces
Documented review cases, client agreements, complaint drafts and confirmed outcome records.
| Output | Details |
|---|---|
| Review evidence and assessment | Public review and case research. Support a reasoned case |
| Agreement and complaint records | Authorised case work. Retain scope and submission evidence |
| Monitoring and invoice state | Case database. Track outcomes and agreed billing |
Use with
Workflow boundaries
Platform decisions and review removal are not guaranteed.
Legal, delivery and billing actions require explicit approval and are logged in reputation.sqlite3.
Responsible use guidanceFrequently asked questions
What does Reputation Management Software do?
Discover businesses across 13 review platforms, collect review evidence and assess supported complaint grounds. Prepare client agreements and platform complaints, track review outcomes and invoice confirmed removals covered by signed terms.
Which review platforms are shown?
Google Maps, Fresha, Yelp, Glassdoor, Yell, Trustpilot, Checkatrade, Tripadvisor, Houzz, Treatwell, Trustatrader, Facebook and Bark. Platform access and available fields vary.
How are business ratings and review stars different?
The business average filter selects companies by their published aggregate rating. Individual review stars selects reviews within those businesses. Unavailable business averages can be included separately.
Does the AI score predict negative review removal?
No validated removal probability is shown. Review the evidence and supported grounds; the platform decides the outcome.
Can this review removal tool send complaints automatically?
The interface offers manual approval or automatic sending after quality checks. An email submission needs a verified platform route; otherwise use the official reporting process. Legal, delivery and billing actions require explicit approval.
When can an invoice be created?
Invoice only confirmed removals covered by signed terms. The invoice includes review URLs, review text, removal dates and agreed prices.
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View workflowBuild your business workflow
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