Organise review evidence, client agreements, complaints and confirmed outcomes.
- Discover businesses and assess reviews
- Confirm client authority and supported grounds
- Approve the complaint and track the outcome
Reputation management software discovers businesses, collects review evidence and assesses supported complaint grounds. Manage client contacts and agreements, prepare platform complaints, review communications and track observed outcomes and invoicing in one dedicated workspace.
Open a stage to explore its tool. Choose which steps to run.
One desktop app connects the tools below. Each module keeps the setup and review controls needed for its task.
| Tool | What it does | Availability |
|---|---|---|
| Reputation Management Software | Find businesses, collect reviews, assess evidence and prepare complaints for the verified platform route. | Beta |
Choose the job, explore the steps and open the tools you need.
3 workflows
Organise review evidence, client agreements, complaints and confirmed outcomes.
Combine local PDFs in order with continuous page numbers.
Combine reviewed research and documents in the tool suited to the job.
| Control | Purpose |
|---|---|
| Discovery | Keywords, locations, platforms and separate business average and individual review filters. |
| Assessment | Lookback dates, optional phrases and AI score thresholds for review. |
| Cases and communications | Client authority, verified reporting route and exact approved message. |
Open the individual tool guide for its exact settings and supported sources.
Select a step to see the controls. Tick off each task as you follow it in the software.
Choose review platforms and review the captured evidence.
| Tool | Inputs | Results |
|---|---|---|
| Reputation Management Software | Business keywords, locations, review filters and client case evidence. | Documented review cases, client agreements, complaint drafts and confirmed outcome records. |
Legal, delivery and billing actions require explicit approval. Use a verified platform route or the official reporting process.
Responsible use policyIt supports review assessment and complaint case management. The platform decides whether a review is removed.
The discovery interface includes Google Maps, Fresha, Yelp, Glassdoor, Yell, Trustpilot, Checkatrade, Tripadvisor, Houzz, Treatwell, Trustatrader, Facebook and Bark. Access can vary.
Not by itself. Assess the review against supported platform rules and evidence. Do not convert a negative opinion into an unsupported legal allegation.
It helps prioritise an assessment. It is not a verified legal conclusion or a guarantee of removal.
Record the agreement and confirm signing before proceeding with work that requires client authority.
Only for confirmed outcomes covered by signed terms, with the agreed prices and dates checked before approval.
Search Google Maps by keyword and location to find local businesses. Extract available names, addresses, phone numbers and websites, then crawl linked websites for published emails and social links. Run Google Maps alongside Apple Maps and Bing Maps and consolidate matching results into one business record.
View workflow Data extractionSource connector · AvailableCrawl business websites to extract published emails, phone numbers, addresses, social media links and structured business information. Start with your own URL list or websites found by Maps, search engine and directory scrapers.
View workflow OutreachOperational module · Setup requiredSend personalised business emails through your configured SMTP accounts. Select reviewed contacts, prepare the subject and message, check recipient suppression and approve the exact content before sending.
View workflow OutreachOperational module · BetaResearch journalists and their recent posts, then prepare a relevant pitch from your press brief. Review each recipient and message before using the selected email or social outreach channel.
View workflow PublishingOperational module · BetaPublish images, videos or text only posts to X from a desktop media list. Generate or edit captions, hashtags and links, verify the selected accounts and start posting the prepared content.
View workflow PublishingOperational module · BetaScan a local video folder, prepare titles, descriptions and tags, then upload videos through YouTube Studio. Select the account and channel, review visibility and scheduling, and start automatic or approved uploads.
View workflowReview its inputs, interface and expected output before planning a larger workflow.